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Scheduled and Emergency After-Hours Support Services
Rockwell Automation® and Allen-Bradley® Field Service and Technical Support

You Can’t Schedule Emergencies
Modern manufacturing facilities run around the clock. With our emergency after-hours support services, you can get the help you need outside of our business hours. Our expertise includes training, MRO asset management, networking, safety, life cycle extension and migrations, on-site engineering, and a suite of other services.
24/7 Support You Need from the Experts
Our highly-trained team of Automation Specialists cover all of the global manufacturing services offered by Rockwell Automation. Our specialists have over 150+ years of combined industrial and automation experience across various industries. We employ the very best to ensure we can reduce your downtime and increase plant productivity.
Critical Coverage When You Need It
Our emergency after-hours support services include:
- Application Support Contracts
- Asset and Plant Optimization
- Automation Embedded Engineers
- Extended Warranty
- Field Service Engineering Dispatch
- Integrated Support Contracts (TechConnect 24/7)
- Parts Management Agreements
- Preventative Maintenance Agreements
- Remote Monitoring
- Repair and remanufacturing
- Startup and Commissioning
Let Us Help You Recover Quickly
Bounce back quickly day or night with our emergency after-hours support services. The Horizon Solutions automation team possesses the technical expertise, vast product knowledge, and application experience you can rely on. Let us help you keep you covered at any time — contact us today.
Authorized Allen-Bradley® Distributor
Horizon Solutions® is the exclusive Rockwell Automation Authorized Allen-Bradley distributor in New Hampshire, Vermont, and Maine and in select areas in New York and Massachusetts. Our relationship with Rockwell Automation began in 1923 when we became the very first authorized Allen-Bradley Distributor. Our long-standing relationship allows us to provide automation, electrical supply chain management, and local world-class Rockwell Automation support.
Request OnSite Services/Callout Services
Contact Horizon Solutions to request Rockwell Automation OnSite Services.
VIEW RATES AND DELIVERY TERMS.Rockwell Automation Services
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